Social media is slowly taking over the world; it could be one of the most influential things on the face of the earth. What started as a communication base for students has quickly grown to become more flexible and present options to a wide range of people.
Today we are going to look at how social media can be utilised effectively for IT companies and the best ways to implement and use these ways for your business.
One of the most important things that social media can do for an IT business is drive traffic in the direction the companies website. An IT business generally only has a digital presence, so the storefront of the company is typically the website. Getting potential clients to this website can be a challenge nowadays. With the joy of social media, a simple status update or hashtag can see traffic flowing in no time.
Having the additional use of other social media accounts and amalgamating all of your campaigns together can see your posts hit more and more people. The more people your posts hit, the more through traffic you can expect.
The joy of social media is its ability to spread information. When the right information is disseminated to the right people, you start to form steady reputation. Facebook, for example, has an excellent recommendation service. These recommendations can be found by doing a simple post search. In this search look for people who require your services, you can recommend your own company and start to build your online reputation.
Another imperative part of your reputation building is done from your social media pages. Having an accessible social media page can be highly beneficial. Especially when it comes to searchability, but most importantly, it allows your clients to leave reviews about your services. When people are searching for a product or service now, the first stop they generally make is the reviews.
A brilliant tool when it comes to social media is the ability to network. There are now millions of groups set up for the sole purpose of networking and building reputations with like-minded business professionals. Taking your IT company to a digital networking meeting can open up several doors and give your business a boost.
One step that a lot of businesses are taking nowadays is the utilisation of videos for indirect marketing. As an IT company, creating a how-to video series on a platform like YoutTube can be one of the most beneficial things you will ever do online. The power of video in the growth of companies is at an all-time high. Using YouTube as your video platform and then sharing your content on as many other forms of social media as possible, can see a real boost to business. The type of video you put out should never really be advertorial by nature and should be very subtle in mentioning the business. There are IT companies out there that have seen a considerable gain from these campaigns.
Possibly the most important thing any business can do online, but for IT companies, it is probably even more critical. Social media has now opened up opportunities in marketing that allows you to target a select audience specifically. Social media marketing for MSPs comes in many different forms; they can even from time to time be free. If your main aim is for your IT company to grow, your first marketing campaign should be social media-based.
The nurturing process is an integral part of survival when it comes to business. This process shows up in the heartbeat of your business (the order management process.) Nurturing via social media enables you to connect with current and past clients. This level of nurturing opens brand new doorways to businesses as the clients can keep up to date in many forms. Before this, clients were generally updated via emails that went unread.
Keeping an eye on the competition can be an essential step for any business. IT companies can have it more difficult than most, so social media can come in handy. The joy of social media is that almost every company uses it. The presence of your competition online will enable you to see precisely what they are providing, what their campaigns are and what they charge. Having direct access to all of this, allows you to stay ahead of the curve and make instant changes to the way you operate.
By using social media correctly, your IT company could see growth very quickly. Hopefully, a few of these handy little ways to use social media can help you.